GIS Consulting for IT Directors
GeoLever supports IT Directors who own the ArcGIS platform but inherited it without GIS staff to run it well. Diana Muresan delivers ArcGIS Enterprise architecture, ArcGIS Online administration, upgrade planning, and integration work that respects your security posture and your stack. Elom handles the executive reporting layer. Engagements are scoped and quoted within 48 hours of a 30-minute discovery call.
IT Directors carry the GIS platform as one more system on a long list. ArcGIS Enterprise runs on infrastructure IT owns, integrates with systems IT manages, and shows up in audits IT answers for. Yet the platform expertise usually sits in a planning or operations department that does not speak the language of identity management, upgrade windows, and security controls.
We work with IT Directors as the platform-deep partner who translates between GIS and IT. We handle ArcGIS Enterprise architecture, upgrade and migration planning, security configuration, and integration design, then document everything so your team can operate it. The GIS users keep their workflows, and IT keeps control of the platform.
Common Challenges for IT Directors
The same handful of pressures shape almost every IT Director we work with.
Inherited Platform, No Operator
ArcGIS Enterprise or ArcGIS Online landed in IT's lap without a platform administrator. Patching, upgrades, and architecture decisions get deferred because no one on staff owns the Esri stack with confidence.
Upgrade and Migration Risk
ArcGIS Enterprise upgrades touch portal, hosting servers, data stores, and federated services. A botched upgrade takes the platform down for every department. The risk feels too high to attempt without senior help.
Identity and Security Integration
GIS platform identity needs to integrate with SAML, OpenID Connect, or Active Directory, with sharing models and group permissions that satisfy security review. Misconfiguration creates audit findings and exposure.
System Integration Demands
GIS needs to exchange data with the CMMS, ERP, permitting, and CAD systems IT manages. Integration requests arrive without a clear architecture, and point-to-point connections accumulate into fragile spaghetti.
Cost and License Visibility
ArcGIS user types, credits, and infrastructure costs are hard to forecast and easy to overspend. IT gets asked to justify the platform budget without the usage data to do it.
GeoLever for IT Directors
Senior, scoped support that extends your capacity without competing with your team. Written scope and quote within 48 hours of a 30-minute call.
ArcGIS Enterprise Architecture Review
Audit and document the current ArcGIS Enterprise deployment, then design a target architecture for portal, hosting servers, data stores, and federation that meets performance, resilience, and security requirements.
Upgrade and Migration Planning
Produce a staged upgrade or migration runbook with rollback points, validation steps, and a maintenance-window plan that keeps the platform available for every department.
Identity and Security Configuration
Configure SAML, OpenID Connect, or Active Directory integration with sharing models, group permissions, and item ownership that satisfy security review and pass audits.
Integration Architecture Design
Design clean integration patterns between ArcGIS and the CMMS, ERP, permitting, and CAD systems IT manages, replacing point-to-point connections with documented, maintainable architecture.
License and Cost Optimization
Audit ArcGIS user types, credit consumption, and infrastructure cost, then right-size the deployment and build the usage reporting IT needs to forecast and justify the platform budget.
What Success Looks Like
The kinds of changes our engagements produce for the people who run them.
A Platform IT Can Operate
ArcGIS Enterprise comes out of the engagement documented, patched, and architected for the team to run, with runbooks and standard operating procedures that survive staff turnover.
Audit-Ready Security Posture
Identity integration, sharing models, and permissions hold up to security review. The platform stops generating audit findings and starts passing them.
Forecastable Platform Cost
User types, credits, and infrastructure cost become visible and right-sized. IT can forecast the budget and defend it with usage data instead of guesswork.
How We Engage
Procurement-friendly, written scope and quote in 48 hours
Scoped projects under GeoStory and GeoConsult. Ongoing partnerships under GeoPartner. Two specialty motions for location-intelligence teams and GIS-software companies. Written scope and quote within 48 hours of a 30-minute discovery call.
GIS Consulting for IT Directors: FAQ
Do you work with our IT team or around it?
With it. We work as the platform-deep partner who translates between GIS and IT. Your team keeps control of the platform, the infrastructure, and the security posture. We handle the Esri-specific architecture and document it for you.
Can you plan and de-risk an ArcGIS Enterprise upgrade?
Yes. We produce staged upgrade runbooks with rollback points, validation steps, and maintenance-window plans that keep the platform available across departments.
Can you configure SAML or Active Directory integration?
Yes. We configure SAML, OpenID Connect, or Active Directory identity integration with sharing models and permissions designed to satisfy security review.
How much does GIS platform consulting cost?
Pricing is published. GeoStory StoryMap projects run scoped per engagement. GeoConsult project work runs scoped per engagement. GeoPartner monthly retainers run scoped per engagement.
Do you provide ongoing platform administration?
Yes, under GeoPartner. For teams that want a longer-running senior platform partner, a monthly retainer covers administration, upgrade planning, and architecture support. Discrete work fits under GeoConsult.
How quickly can you start?
Most engagements begin within two to four weeks of a signed agreement. Discovery calls can usually be scheduled within five business days of first contact.
Book a discovery call to talk through your ArcGIS platform, upgrade, or integration priorities. We will identify what is in scope, what is not, and where senior platform support moves the needle.
Free 30-minute call. We will discuss your backlog and whether GeoLever is the right fit.